Shopping cart

Privacy Policy

This Privacy Policy governs the processing of personal data carried out on the website www.coberturasautomaticas.pt (hereinafter also referred to as the “website”).
The user of the website should carefully read this Privacy Policy each time they intend to use the website, as it may be subject to change without prior notice (check the update date at the beginning of the text).

1. Definition

1.1 Personal data means any information, regardless of its nature or format, including sound and image, relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, mental, economic, cultural, or social identity.

2. Data Controller and National Supervisory Authority

2.1 The entity responsible for collecting and processing users’ personal data — specifically, determining which data categories are collected, how they are processed, and for what purposes — is Dreampools, taxpayer number 508850282, headquartered at Urbanização O Infante, Lote 67, 8600-250, Odiáxere, Portugal, phone number +351 917 279 784, email info@coberturasautomaticas.pt.

2.2 National Supervisory Authority

The national supervisory authority is the Portuguese Data Protection Commission (CNPD):
Rua de São Bento, nº 148, 3º
1200-821 Lisbon
geral@cnpd.pt

3. Types of Personal Data and Purposes of Processing

3.1 Website access and navigation: When accessing the website, a set of computer data is automatically collected and temporarily stored in specific files, being automatically deleted after a certain period. The collection of these data has purely technical purposes, such as connection configuration, system security, technical network management, and website optimization. The personal data collected for this purpose are as follows:
a) IP address of the requesting processor; b) Date and time of access; c) Name and URL of the downloaded file; d) Data transfer volume; e) Information on whether the transfer was successful; f) Browser software and operating system identification data; g) The website from which our website was accessed; h) Internet service provider’s name.

3.2 Contact form: If you wish to contact Coberturas Automáticas directly through the website, you must fill out the contact form available under the “Contact Us” menu. You will be asked to provide some personal data such as name, email address, phone number, and location. The collection of this data is solely intended to enable us to respond to your request and provide you with the information you need.

3.3 Newsletters: Coberturas Automáticas offers visitors to its website the option to subscribe to a free newsletter service. The purpose of this service is to share relevant information within the scope of Coberturas Automáticas’ services. To use this service, you must provide your email address. You can unsubscribe from the newsletter service at any time by following the instructions at the end of each newsletter.

3.4 The User guarantees that the personal data provided to Coberturas Automáticas are accurate and is responsible for communicating any changes to them.

4. Disclosure of Data to Third Parties

4.1 Your personal data may be disclosed to third-party service providers assisting Coberturas Automáticas in its operations, such as web hosting, brand management, and product promotion services. Whenever possible, Coberturas Automáticas ensures that the entities accessing personal data are reliable and offer high levels of protection, never transmitting more data than necessary for the contracted service.

4.2 Additionally, your personal data may be disclosed to third parties to:

  • Comply with legal obligations or requirements from competent governmental or judicial authorities;
  • Fulfill requirements necessary to initiate or defend legal proceedings;
  • Personal data may also be disclosed to police or judicial authorities, in accordance with applicable laws and upon formal request, for the purpose of fraud prevention (anti-fraud services).

5. Data Retention Period

Your personal data will be retained for as long as necessary to fulfill legal obligations. In the absence of a specific legal requirement, user personal data will be stored for 24 months.

6. Storage of Personal Data

The personal data collected and processed by Coberturas Automáticas are stored on servers with limited access, located in controlled facilities.

7. Data Transfers Abroad

If the provision of certain services by Coberturas Automáticas requires the transfer of users’ personal data outside Portugal, Coberturas Automáticas will strictly comply with the applicable legal provisions, particularly regarding the adequacy of data protection in the destination country and the applicable transfer requirements.

8. Security Measures

To prevent unauthorized disclosure or access and ensure the proper use of personal data, Coberturas Automáticas implements appropriate and reasonable physical, technical, and administrative procedures to safeguard collected and processed information, protecting it against dissemination, loss, misuse, alteration, unauthorized access, or any other unlawful processing.
To this end, the website uses HTTP protocol with an additional SSL/TLS (HTTPS) security layer, encrypting data to prevent interception during transmission and implementing authentication/access control systems (login and password) and firewalls.

9. Cookies

This website uses cookies to enhance its service. Some cookies are essential to ensure the provided functionalities, while others aim to improve performance and user experience. You should not continue accessing our website after the cookie notice if you do not agree to their use. For more information about the cookies used by this website and how to manage or modify them, please consult our Cookie Policy.

10. Data Subjects’ Rights

In accordance with applicable law, users have the right to access and rectify their personal data, as well as the right to request their deletion, object to their processing, and obtain their restriction or portability, where applicable.
Users may also object to their data being used to create customer profiles; in this case, they will not benefit from personalized offers or services. Additionally, users can request at any time to stop receiving marketing and advertising communications.
These rights may be exercised by contacting Coberturas Automáticas directly:

  • By post: Urbanização O Infante, Lote 67, 8600-250, Odiáxere, Portugal
  • By email: info@coberturasautomaticas.pt

11. Links to Social Networks

We allow connections to social networks, but we are not responsible for their privacy or security policies. We recommend that you review them.
These links refer to social networks external to Coberturas Automáticas and are subject to their own Privacy Policies. These networks may record information about users’ online activities, including on our website.
We recommend reviewing the terms of use and privacy policies of these social networks to understand how they process users’ personal data and how to delete or limit that processing.

12. Children

Coberturas Automáticas does not knowingly collect personal data from children under eighteen years of age. If you are under eighteen, please do not provide personal data. If you believe a minor has provided personal data to Coberturas Automáticas, please contact us so we can make every effort to delete such data from our databases.

13. Applicable Law

In the event of any dispute or claim related to this website, Portuguese law shall apply, regardless of any conflict of laws. Without prejudice to filing a complaint with the supervisory authority identified in section 2.2, the parties agree that all legal actions or proceedings arising from or related to this Privacy Policy shall fall under the jurisdiction of Portuguese courts, specifically the Judicial Court of the District of Lagos.

14. Updates to this Privacy Policy

This Privacy Policy is subject to changes. The date of the last update is indicated under the heading “Updated on” at the top of this document. Changes to this Privacy Policy shall take effect upon publication on the website.

WhatsApp Logo